Orangetheory OTbeat App Reviews

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Need to update other clubs on the list

My club is not on this app, so I cant use it either. Would be nice to be able to use all the stuff I was looking forward to.

Not working

My club is on the list and it works for others but my workouts dont show.

Horrendous!!

The app is totally useless. I have deleted and restart numerous times and it refuses to acknowledge my home studio. Keeps insisting that I am in Peru. Also, does not recognize my email address or password. The help or assistance function totally useless. Not worth the frustration!!!

Wont let me log in

The app will not recognize my email and will not let me reset my password. Looks like others have had this problem as well. Please fix this!

Useless

1 Support does not answers emails 2 Activities are added by other users or random and there is no way to delete Terrible app just reflect how much do they care about customer service

No home location

After reloading the app multiple times and restarting my phone, I still couldnt get my home location to save. Ill skip the app for now.

Useless!

Totally useless.

Cannot get Alexandria,va studio

Terrible app when every time you select Alexandria even with location services on it defaults to Ashville, NC. So cannot use at the moment.

Needs a lot of work

Frustrating that you need to sign in just about every day. Most good apps retain the sign in once you sign in the first time. The functionality of the interface with the heart monitor is awful. There are much better options out there. The monitor must be connected to your phone and if your phone dies before you end the workout all data is lost. Really bad design.

Sucked all the battery

I went on a run and started with 100% battery life. When I returned home 45 min later, my battery had run down to 24%. Thats not going to work if I do anything longer! Good thing I started with a full battery!

Doesnt Work

I have done everything I was asked to do from the studio to try and get this to work. It will log out of studio workouts and that is about it!

Worse app ever

I would give -5 starts if I could. It works inside the studio, but for outside workout, if you accidentally touch your phone for anything at all, the app closes and it doesnt record a single minute of your workout. This app is awful.

Dont download

Nothing works well on this app. I did an out of studio workout and it didnt log under my performance summary. The studio feed is pretty much pointless. Its nice that you can set goals, but whats the point if the app doesnt work half the time. Such a waste.

Support is non existent

It doesnt want to sync to my OT heart monitor, Ive emailed support a couple of times to get it resolved with no response after 3 weeks. How rude. So I have an app that doesnt even work. Which is a shame because its a good idea in theory. As much as I love their program, orange theorys apps alone makes me want to cancel.

Needs to sync with Apple Health

Im new to tracking and syncing my workouts. But since joining OTF I would like to be able to sync these workouts to health so everything is one spot. Right now it appears I will have to sync the heart rate monitor to another app like UA and let that sync. Please upgrade!

Too many issues

This app needs work. Why does it keep kicking me out. The staff at OT have to keep resetting it for me. I keep getting an error. I hate it. I cant schedule classes when this happens. Fix it please!

Worked great!

Why the low stars? Synced perfectly, shows heart rate and percentage you can toggle just like in studio. Summary was great and I had a great workout this morning... I push myself way harder when I know Im not meeting heart rate goals.

Ok app

I wish the challenges part worked again--that is always so motivating to me! I do like the performance history and the ability to track my workouts outside of the studio.

Doesnt work

I cant even login to this app. It tells me I have the wrong username or password. I only have two emails so it has to be one of them. I click reset password and it doesnt even let me type anything in to have the reset email sent to me so I can login. Literally useless on my phone. Why do I want/need a second app for the same place anyway?

Whered the colors go?

The new metrics are great but why did you get rid of the color coding?

  • send link to app